Accessibility Statement
Accessibility Information
Accessibility information under the German Accessibility Strengthening Act
World Transfer TNC GmbH is committed to making its services on www.world-transfer.com accessible in accordance with the German Accessibility Strengthening Act (Barrierefreiheitsstärkungsgesetz, BFSG) and the German Regulation on the Accessibility Strengthening Act (BFSGV).
This information describes the services offered through our website and explains how we take accessibility requirements into account.
General description of the service
Through the website www.world-transfer.com, World Transfer offers the online booking and request of airport transfers, chauffeur services and other transfer services.
Users can use the website in particular to:
- enter pickup and destination locations
- select the date and time of the journey
- specify the number of passengers
- check available transfer options
- request or book a journey online
- access information about services, vehicle classes, partner programmes and contact options
The website is intended for private customers, business customers, travel agencies, companies, TMCs, tour operators, airlines and transfer providers.
How the service is provided
The booking or request is made through an online form on the website. Users enter the required journey data and then receive information about available transfer options.
To provide the service, the booking data entered is processed and transmitted to the internal departments or transfer partners required for the respective journey.
Communication with World Transfer is possible by telephone, email and via the contact options provided on the website.
Accessibility requirements
We are working to provide our website in a way that is perceivable, operable, understandable and robust for as many people as possible.
In doing so, we take into account in particular the requirements of the BFSG, the BFSGV and recognised technical standards for accessible web content, especially the Web Content Accessibility Guidelines (WCAG).
The requirements considered include in particular:
- operability of the website with a keyboard and assistive technologies
- sufficient contrast and readable presentation of texts and user interface elements
- clear structure of headings, navigation and forms
- meaningful labels for input fields and controls
- provision of information in text form
- alternative text or suitable alternatives for relevant non-text content
- understandable error messages and guidance for forms
- consistent navigation and operation of the website
Current implementation status
The website, and in particular the booking process, is continuously reviewed and developed further. Our aim is to improve the use of the website and the online booking process for people with disabilities.
The following areas in particular are being reviewed and optimised:
- keyboard operability of the booking process
- labelling and technical markup of form fields
- output of error messages for assistive technologies
- contrast of texts, buttons and user interface elements
- alternative text for relevant images and graphical elements
- semantic structure of headings, navigation and content areas
Feedback and contact
If you notice any accessibility barriers on our website or require information about our services in an accessible format, please contact us:
World Transfer TNC GmbH
Email: [email protected]
Phone: +49 (0) 221 9999 0000
Please describe as precisely as possible on which page or with which function the barrier occurred. We will review your feedback and endeavour to respond within a reasonable period of time.
Competent market surveillance authority
Market surveillance under the German Accessibility Strengthening Act is carried out across the federal states by the Market Surveillance Authority of the Federal States for the Accessibility of Products and Services (MLBF AöR). This authority is also responsible for providers based in North Rhine-Westphalia.
Market Surveillance Authority of the Federal States for the Accessibility of Products and Services (MLBF AöR)
Carl-Miller-Str. 6
39112 Magdeburg
Germany
Phone: +49 391 28923023
Email: [email protected]
Preparation and update of this information
The assessment is based on a self-assessment of the website.